9781422276709

store, or in the reception area of a business, the value of how you conduct yourself and the impression you make on others should not be underestimated. In addition to being information managers, many professionals in the fields we’ll cover are vital in helping make a first impression on a potential client or customer. It’s important to remember that the quality of a business and sales relationship can depend heavily on the quality of the experience a client or customer has while interacting with you and your company. Is a Retail, Sales, or Finance Career Right for You? Ask yourself the following questions to see if the careers in this book might be right for you. • Can I be patient with customers? • Am I comfortable with handling money and making change? • Are viewpoints of other people easy to see? • Can I help people find what they want? • Do I have solid attention to detail? • Can I stand on my feet for long periods of time? • Am I able to perform repetitive tasks accurately? • Do I have strong organizational skills? • Am I comfortable in dealing with members of the general public? • Do I enjoy working with computers? • Can I be trusted with confidential information? • Am I good at working unsupervised for extended periods of time? • Will I be flexible about my work schedule? • Do I enjoy business? • Can I get along with different personalities? • Can others rely on me?

• sales, marketing & finance

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