9781422278147

Introduction

Dear Reader, As you read on, you will learn that in any given situation you must be knowledgeable about the expectations set by society regarding your actions and how they will or will not meet the social norms for good manners and etiquette. It being essential to your success, you learn how your behavior will always be central to how others see you. Unfortunately, many people are judged, or written off almost instantly because of their lack of etiquette. Times have certainly changed, and while society adapts, you must set your own goals for politeness, good manners, and kindness. All around you there are modern dilemmas to face, but let your good manners set you apart. Start by showing sensitivity toward others, maintain a keen awareness about how those around you feel, and note how your behavior impacts your peers. Consider that even with changes in the world around you, etiquette must be inclusive and understanding across ages and cultures, and sensitive to your setting. It is important that you take the time to learn; read, practice, and ask questions of those whom you respect. Learn about writing a business letter, sending holiday invitations, or communicating with peers—certain etiquettes should be followed. Is it rude to keep checking your phone during lunch with a friend? Are handwritten thank-you notes still necessary? It is said that good manners open doors that even the best education cannot. Read on and learn what it takes to make a great first impression.

6