The Importance of Good Etiquette in the Workplace

What to Expect From This Book You probably act a certain way, dress a certain way, and talk a certain way when you’re with your friends and family. While these habits aren’t bad, they’re generally not appropriate for the workplace. This book will teach you the proper ways to act at work.

Successful businesses are usually run by people with good etiquette skills, who know how to present themselves positively to potential clients. This florist is suitably dressed for the job in hand and is greeting her customer with a friendly smile. 12

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